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Web3’s Meta Form: Improving Customer Relationship Management

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On April 25th, it was reported that Web3\’s customer relationship management product Startup has completed a $2.5 million seed round financing, led by Cherubic Ventures and particip

Web3s Meta Form: Improving Customer Relationship Management

On April 25th, it was reported that Web3’s customer relationship management product Startup has completed a $2.5 million seed round financing, led by Cherubic Ventures and participated by Ondine Capital, RedBuilding Capital, and Tribe Accelerator. One of its main products, Meta Form, can collect feedback and data, and provide other functions such as NFT creation. In addition, Meta CRM plans to integrate ChatGPT into the system. （TechinAsia）

Web3 customer relationship management product startup completed $2.5 million seed round financing

Introduction

Web3, a technology firm focused on the development of blockchain-based products, has recently completed a $2.5 million seed round financing. The round was led by Cherubic Ventures and participated by Ondine Capital, RedBuilding Capital, and Tribe Accelerator. One of Web3’s main products, Meta Form, is a customer relationship management (CRM) system that has been designed to revolutionize the way businesses collect feedback, data, and provide other functions such as NFT creation. This article explores the features and benefits of Web3’s Meta Form and CRM.

What is Meta Form?

Meta Form is a customer feedback tool that allows businesses to collect information and data through surveys, forms, and questionnaires. Unlike traditional survey tools, Meta Form is built using blockchain technology, which means that the data collected is immutable, transparent, and secure. Meta Form is a component of Web3’s CRM product, which is designed to help businesses manage customer interactions and relationships.

How does Meta Form work?

Meta Form can be integrated into any website, application, or platform using a simple embed code. Once integrated, businesses can create custom surveys and forms that can be shared with customers, employees, or partners. The surveys and forms can be designed using a drag-and-drop interface, allowing non-technical users to create surveys and forms quickly and easily.

Features of Meta Form

– **Blockchain-based:** Data collected through Meta Form is stored on a blockchain, which means it is immutable, transparent, and secure.
– **Customizable:** Surveys and forms can be customized to suit specific business needs and requirements.
– **Easy to use:** Meta Form has a simple, intuitive interface that allows users to create surveys and forms quickly and easily.
– **Interactive:** Meta Form supports a range of question types, including multiple-choice, open-ended, and rating scales.
– **Automated:** Meta Form is designed to automate the data collection process by sending surveys and forms to customers automatically.

Benefits of using Meta Form

1. **Enhanced data accuracy:** Meta Form ensures that data collected is accurate and reliable by storing it on a blockchain.
2. **Improved customer engagement:** Meta Form engages customers by soliciting their feedback, which can help businesses to understand their needs and preferences.
3. **Streamlined data collection:** Meta Form automates the data collection process, which saves time and reduces errors.
4. **NFT creation:** Meta Form can also be used to create non-fungible tokens (NFTs), which can be sold, traded, or used as rewards.

Web3’s ChatGPT Integration

Web3 plans to integrate ChatGPT, an AI-based chatbot, into its CRM system. ChatGPT is designed to automate customer service and support, and improve customer engagement. The integration will enable businesses to provide real-time customer support and assistance, improving customer satisfaction and reducing customer churn.

Conclusion

Web3’s Meta Form is a powerful customer feedback tool that enables businesses to collect accurate and reliable data from customers. The integration of ChatGPT into Web3’s CRM system further improves the utility of the platform by providing real-time customer support and assistance. If you are a business owner looking to improve your customer relationship management, Web3’s Meta Form and CRM platform should be on your list of solutions to explore.

FAQs

1. What is blockchain technology?
Blockchain technology is a decentralized digital ledger that stores data immutably and transparently. It is used by Web3’s Meta Form to ensure the accuracy and reliability of data collected through surveys and forms.
2. What is an NFT?
NFTs are non-fungible tokens that represent unique digital assets such as collectibles, artwork, and music. Meta Form can be used to create NFTs, which can be sold, traded, or used as rewards.
3. How does ChatGPT work?
ChatGPT is an AI-based chatbot that uses natural language processing to interact with customers in real-time. It can be integrated into Web3’s CRM system to provide real-time customer support and assistance.

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