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On March 31, the FTX creditor committee said, \”If you believe that your account balance on the FTX exchange is positive and net, but you have not yet received a unique customer cod

Introduction

On March 31, the FTX creditor committee said, “If you believe that your account balance on the FTX exchange is positive and net, but you have not yet received a unique customer code from the FTX claims agent Kroll, please send an email to FTXInfo@ra.kroll.com 。 “Please do not share customer code with any third party, and be wary of any phishing plans or other potential fraud related to non FTX databases.”

FTX Creditor Committee: If the FTX account balance is positive and Kroll’s unique customer code has not been received, an email should be sent for consultation

Cryptocurrency exchanges have always been prone to hacks, fraud, and various security threats. FTX, a cryptocurrency derivatives exchange, is not an exception to this. In this article, we will delve into the recent announcement made by the FTX creditor committee regarding the unique customer code and what it means for FTX users.

FTX Exchange and Its Creditor Committee

FTX is a cryptocurrency derivatives exchange that offers trading in futures, options, leveraged tokens, and OTC markets. It was founded in 2019 and has quickly become one of the leading cryptocurrency exchanges in the world.
FTX creditor committee is a committee of creditors that was formed after the alleged hack of the FTX exchange in July 2021. The committee was formed to represent the interests of FTX users who lost their funds in the hack.

The Announcement

On March 31, 2022, the FTX creditor committee made an announcement stating that if FTX users believe that their account balance on the exchange is positive and net, but have not received a unique customer code from the FTX claims agent Kroll, they should send an email to FTXInfo@ra.kroll.com. The committee also warned users not to share their customer code with any third party and to be wary of any phishing plans or other potential fraud related to non FTX databases.

What Is the Unique Customer Code?

The unique customer code is a code that was assigned by the FTX claims agent Kroll to each user who lost funds in the alleged hack of the FTX exchange in July 2021. The purpose of this code is to enable users to claim their lost funds from the exchange.

Why Is the Announcement Important?

The announcement made by the FTX creditor committee is important because it provides FTX users who lost funds in the alleged hack with a way to claim their lost funds. The unique customer code is essential for users who are looking to file a claim for their lost funds.

How to Claim Lost Funds?

FTX users who lost funds in the alleged hack can claim their lost funds by following the instructions provided by the FTX claims agent Kroll. Users need to send an email to FTXInfo@ra.kroll.com stating that they believe their account balance on the exchange is positive and net but have not received a unique customer code. Users will then be provided with further instructions on how to claim their lost funds.

Conclusion

The recent announcement made by the FTX creditor committee regarding the unique customer code is an essential step towards enabling FTX users to claim their lost funds. The unique customer code is the key to filing a claim for lost funds, and users are advised to be cautious when sharing their code with any third party. If you believe that you are eligible for a unique customer code, you should email FTXInfo@ra.kroll.com and follow the instructions provided.

FAQs

Q: How do I know if my account balance on the FTX exchange is positive and net?
A: You can check your account balance on the FTX exchange by logging in to your account and checking your balances.
Q: Can I claim my lost funds without a unique customer code?
A: No, the unique customer code is essential for filing a claim for lost funds.
Q: What should I do if I suspect phishing or other potential fraud related to non FTX databases?
A: You should report any suspicious activity to the FTX creditor committee or the FTX claims agent Kroll immediately.
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